To be eligible for a return, your item must be unused, in the same condition that you received it and it must also be in the original packaging.
You will need a receipt or proof of purchase to request a return. Return postage must be paid by the customer, unless otherwise stated by customer support. We reserve the right to refuse a return due to damage or upon grounds of hygiene.
Our returns policy has a duration of 30 days. This means that we do not offer refunds or exchanges on purchases after 30 days has passed. Please ensure the package is wrapped securely and for your protection we recommend that you use a recorded delivery service.
Please enclose your name, address, order ID number and reason for return/exchange with your returned products and send it to:-
Ealing Beard Co.
12 Waterford Court
We aim to handle your returns within three working days of receiving the goods.